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3D printing & additive manufacturing

UK’s largest 3D printing service

Designed and built a manufacturing ERP from nothing, covering the full commercial and production path — quoting, orders, scheduling across the machine floor, and dispatch — for the UK’s largest 3D printing bureau.

Role
Lead engineer, in-house build
Stage
Enterprise / manufacturing group
Sector
3D printing & additive manufacturing
A form built from many fine horizontal layers, separate strata at the base fusing into solid mass above — fabricated additively.

Outcomes

Full ERP built from scratch
0 → 1Full ERP built from scratch
Machine floor under management
£2MMachine floor under management
End-to-end process covered
Quote → dispatchEnd-to-end process covered
Shipped against a live factory
Phase 1Shipped against a live factory

Context

A high-mix, low-volume additive manufacturing business: many small orders, each with its own geometry, material, machine, and lead time. Off-the-shelf ERP assumes repeatable production runs, which is the opposite of how a printing bureau actually works, so the commercial and production process was running on spreadsheets and institutional knowledge.

The problem

Model a production process where almost every job is bespoke. Quoting depends on part geometry and machine time rather than a price list; scheduling has to reflect which machines can run which materials; and the whole path from enquiry to dispatch needed to become traceable without slowing down the people currently doing it by hand.

  1. 01

    Built the ERP end to end from zero

    Quoting, order management, production scheduling, and dispatch as one system, replacing the spreadsheet-and-memory process the business had grown on.

  2. 02

    Modelled the machine floor as a scheduling domain

    Machine capability, material compatibility, and job duration as first-class concepts, so scheduling reflected what the floor could physically run rather than an idealised production line.

  3. 03

    Reactive backend for concurrent production workloads

    Spring WebFlux over MongoDB — a non-blocking stack and a flexible document model, chosen because part specifications vary enormously between jobs and a rigid relational schema would have fought the domain.

  4. 04

    Shipped in phases against a running business

    Phase 1 scoped to the commercial path so value landed early, with production and dispatch following — the factory could not stop while the system was built.

Trade-offs

Every architecture is a set of things you chose not to have. These are the ones that mattered here.

  1. Built rather than bought

    Off-the-shelf ERP is the default answer and usually the right one. Here the high-mix, geometry-driven quoting model sat far enough outside standard ERP assumptions that configuration would have cost more than a focused build.

  2. Document store over a relational schema

    Part specifications differ per job in both shape and depth. MongoDB absorbed that variance directly, trading relational guarantees for a data model that matched the domain instead of flattening it.